We provide live US based expert support for your business technology.
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BUSINESS IT SUPPORT
CALL OR TEXT
Rates as low as $1.90 per minute on-demand with monthly plans starting at just $149 for 3 users.
On-Demand Live Expert Help Desk Support
Fast and friendly help when you need it most.
Empower your team with instant access to certified IT professionals and real-time remote support. Whether you're troubleshooting a critical issue, need software guidance, or require system configuration support, our experts are available to resolve problems quickly and efficiently.
What we offer:
- 24/7 Live Support: Get immediate help from experienced technicians, day or night.
- Multi-Channel Access: Reach us via chat, phone, or video, whichever works best for you.
- Certified Experts: Our team holds industry certifications from Microsoft, CompTIA, and more.
- Fast Resolutions: We prioritize first-contact resolution to minimize downtime.
- Scalable for Teams: From startups to enterprises, our solutions scale to your needs.
Common Support Areas
- Software installation and troubleshooting
- Email and internet connectivity issues
- Device configuration and performance tuning
- Cloud access and permissions
- Security alerts and patching guidance
Why Choose Us?
- No bots - just real, live human support
- No long wait times or ticket queues
- Flexible pricing: one-time help or ongoing plans
- Seamless integration with your existing IT
- Personalized service tailored to your environment
MONTHLY PLANS AND PRICING
The Ultimate Value for Small Business
General Support
$1.90
/minute
- 24-hour Live Help Desk Support
- Request by Phone or Email
- Advanced Troubleshooting
- Fast Remote Response
- Help with any App or Device
ULTIMATE
Starter+
For up to 3 users
$149
/month
- On-Demand Expert Support
- Unlimited Help Desk Access
- Live Phone, Email, and Chat
- Support for PC and Mac
- Secure Remote Assistance
- Support for Business Apps
- Support for Cloud Services
- Fast Response and Resolution
ULTIMATE
Starter+
For up to 10 users
$499
/month
- Includes all Starter+ features
- On-Demand Expert Support
Affordable Managed IT Support
LITE CARE
Monitoring Only
$29
/device /month
- Remote Device Management
- 24x7 Monitoring and Detection
- Standard Monitors and Alerts
- Updates and App Patching
- * Endpoints can be workstations/servers, mobile devices, or network appliances.
TOTAL CARE
EliteCARE Pro+
$99
/user /month
- Proactive Consulting Services
- Custom Technology Roadmap
- Quarterly Reviews and Reports
- Unlimited Help Desk Access
- Live Phone and Remote Support
- 24x7 Monitoring and Detection
- Rapid Incident Response
- Cloud Threat Intelligence +EDR
- Automatic Data Backup and Sync
- Performance Monitoring Alerts
- Maintenance and Optimization
- Updates and App Patching
ULTIMATE CARE
EliteCARE Premium
$149
/user /month
- Includes all Pro+ features
- Cybersecurity Awareness Training
- Data Loss Prevention
- Advanced Threat Protection
- Subscription Management
- Hardware Lifecycle Management
- Vendor Contract Management
Get friendly expert help in just minutes!
HIGHLY RATED BY CUSTOMERS
"Our mailboxes were restored so quickly… the migration went extremely well… BEST IT help we’ve ever had!"
- Sarah S.
These guys are top notch for IT support, am or pm they are on it. I would highly recommend them for any business!!!!
- James H.
"They took the time to understand our specific needs and offered a customized approach…Thank you, for your outstanding service!"
- Allison S..
Get in touch today!
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